Dg777 Privacy Policy

Dg777 only collects the personal information needed to provide you with a safe, quality experience. We never collect excessive or irrelevant data. The types of information we collect are outlined below:

We collect information in two ways — first, what you provide directly (during registration and KYC verification); second, information collected automatically when you use our platform (via cookies and log files).

Dg777 uses collected data solely for specific, legitimate purposes. We never sell your personal information to any third party or use it in any unauthorized manner.

• Account management: Your information is used to create, manage, and secure your account.
• Identity Verification (KYC): Your information is used to verify your identity in compliance with legal requirements.
• Transaction Processing: Financial information is used to process deposits and withdrawals successfully.
• Customer Support: Your contact details are used to address any complaints or questions you may have.
• Fraud Prevention: Data is analyzed to detect and prevent suspicious activity.
• Responsible Gaming: To monitor your gaming behavior and identify any potential issues.
• Legal compliance: To meet the requirements of licensing authorities and regulatory bodies.
• Service Improvement: Analytics to improve and enhance the platform experience.

Dg777 retains your data only for as long as necessary. Any information that is no longer needed is deleted as promptly as possible. Retention periods depend on the type of data and applicable legal requirements.

• Account information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Logs: Typically 30 days to 1 year.
• Customer Support Records: 2 years after last contact.

Once the designated retention period ends, data is securely deleted or anonymized so it can no longer be identified. Your data is stored on protected servers with unauthorized access strictly prohibited.

Dg777 never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment service providers such as Mobile Banking, Nagad, or Rocket to process deposits and withdrawals.
• Identity Verification Services: In partnership with approved third-party verification services for KYC.
• Law enforcement agencies: As required by investigating authorities under a court order or government directive.
• Licensing Authority: Information required by regulatory authorities to maintain our license.
• Technology Service Providers: Organizations that support platform operations are bound by strict confidentiality agreements.

Dg777 uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Used for login sessions, security tokens, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: Anonymous statistics collected to understand how the platform is used.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect some features of the platform.

Dg777 uses industry-standard security technology to protect your personal information. Our security framework is multi-layered and continuously updated.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to block unauthorized access.
• Regular Security Audits: Periodic audits conducted by independent experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Data Backup: Secure and encrypted backup systems.

As a dg777 user, you have several important rights over your personal information. We respect these rights at all times and are ready to help you exercise them.

Dg777 is a gaming platform strictly for adults. We do not knowingly collect information from anyone under the age of 18.

• Age verification is carried out at the time of registration.
• Government-issued ID is verified during the KYC process to confirm your age.
• Any data belonging to a minor found in our system will be deleted immediately and the associated account will be closed.
• If you become aware that a minor is using our platform, please contact us immediately.

Dg777 reserves the right to update this Privacy Policy as needed. Revisions may be made due to legal changes, new technologies, or updates to our services.

• You will be notified by email prior to any significant changes.
• The date of any changes will be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend visiting this page regularly to stay informed of any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.

• Email: [email protected]
• Response Time: Typically within 2–5 business days
• Language: Support is available in both Bengali and English